1. LIBINY SOLUTIONS starts working on a project upon receipt of a down payment. Unless otherwise specified in writting, the client is charged the remaining balance upon completion of the project or within 1 month (after the first invoice is paid), whatever happens first. Websites are made live upon completion of the project, when all payments are cleared. If applicable, hosting and domain name registration fees must be paid every 3 months.
2. Additional services come at additional fees, on a fee for service basis or on an hourly rate. If clients require additional services, the correspondent fee is added to their invoice and they are charged accordingly.
3. If the client fails to process a payment on time, a late fee of $50 will be added to his/her bill and the project will automatically be put on hold or canceled. It is LIBINY SOLUTIONS’ whole discretion to decide when to resume work on the project once the late payment is processed.
4. Delays in project completion may occur when:
5. All of our services are 100% satisfaction guaranteed. We don’t stop working until our clients are completely satisfied with their solution. That is our commitment. However, LIBINY SOLUTIONS will under no circumstances be held responsible to satisfy unreasonable expectations or requests that lie beyond the scope of LIBINY SOLUTIONS’ offer of services to its client. It is LIBINY SOLUTIONS’ discretion to decide whether or not a request or an expectation is reasonable or lies within the scope of offer of services to its client. As an example, if the client purchases a certain service, but in order to be fully satisfied, LIBINY SOLUTIONS judges that an additional service is necessary, then it is no longer LIBINY SOLUTIONS’ responsibility or commitment to satisfy the client. In other words, LIBINY SOLUTIONS guarantees 100% satisfaction within the framework of its original agreement with the client, according to LIBINY SOLUTIONS’ understanding.
6. Services or part of services (i.e. elements of a project) that have been approved by the client are considered as services with which the client is 100% satisfied. Any further work on these services (elements of the project) will be invoiced accordingly.
7. The term “update session” means about 2 hours worth of work on an existing website. It is LIBINY SOLUTIONS’ whole discretion to judge wether or not a request represents 2 hours worth of work.
8. Unless clearly specified otherwise, all project statuses are set as “completed” after a 3 month period has passed (calculated from the first payment date).This means no more work will be done on that project and no service will be provided. This doesn’t apply to hosting and domain name registration services which are provided independently of the project status, and only according to the client’s payments.
9. All payments are final. It is LIBINY SOLUTIONS’ policy that no refunds will be made.
About credit cards data processing
Please keep in mind that for security reasons, LIBINY SOLUTIONS always:
About this site
About LIBINY SOLUTIONS’ web design projects